The Story of D.P. Dough
The beginnings of D.P. Dough can be traced back to Penny Haley’s food truck debut at the 1983 Big E Fair in Springfield, MA. Penny and her son Dan sold calzones (as well as baked potatoes and soup) out of her food truck. Four years later, after witnessing the popularity of his mom’s food truck calzones, Dan had the idea to open a retail and delivery location. Dan sold calzones (all with unique names ending in Zone) to service the students of the University of Massachusetts in Amherst. The restaurant DID NOT SELL PIZZA and was named D.P. Dough after Dan and Penny’s initials.
While Dan had a passion for creating calzones and making customers happy, he was not focused on building a national restaurant chain or creating systems. During the first twenty-five years of D.P. Dough, new locations were opened by former D.P. Dough employees or customers who had a passion for the product. D.P. Dough restaurants that opened during that time received little opening or operational assistance. Instead, they operated in essence as independent restaurants, sharing only the name and the calzones-only concept. Many of those restaurants are still open today and operated by the pioneering D.P. Dough owner/operators who founded them.
In 2010, Matt Crumpton, an attorney and (more importantly) Ohio University alum who ate about one-hundred D.P. Dough calzones during his four years in Athens, told his parents (Mark and Kim) about an opportunity to purchase the D.P. Dough location in Athens. Mark had recently retired from his corporate career at Verizon Wireless (where his last position was as a Regional President overseeing all operations in Kansas/Missouri/Southern Illinois) and was looking for a small business opportunity. After owning and operating the Athens location for about six months and seeing the passionate customer following and brand loyalty, the Crumptons began discussions with Dan Haley to purchase the D.P. Dough brand. Dan was convinced that the Crumptons, with Mark’s executive and leadership background and Matt’s legal and marketing background, were the right people to grow the D.P. Dough brand. Dan sold the D.P. Dough brand to D.P. Dough Franchising (owned primarily by the Crumptons) at the end of 2011.
During the next two years, Mark, Kim, and Matt began the process of building infrastructure for a national franchise system, starting with hiring multi-unit D.P. Dough owner and experienced operator David Schylling as Vice President of Operations and former Buffalo Wild Wings Area General Manager, Dan Harlett, as Director of Operations and Training. The D.P. Dough Franchising team got to work researching best practices, negotiating vendor agreements, developing operational and marketing systems, creating a top notch training program, and putting all the other pieces of the puzzle in place necessary for a national franchise to be successful.
Today, on the strength of Dan Haley’s unique concept and D.P. Dough Franchising’s business systems and passion for the brand, D.P. Dough is ready for breakout national growth with an initial focus on the Midwest, Northeast, and Southeast. Recent openings include Iowa City and Colorado Springs. Scheduled openings this year in Rochester, Minneapolis, and Tempe, continue to bring the D.P. Dough brand momentum.
D.P. Dough is excited about bringing calzones to the nation, one college at a time! But that can only happen with the right franchisee partners, who have a passion for people and calzones. If you would like to be a part of the D.P. Dough story, we would love to talk to you! Please fill out the information form and we’ll be in touch!
Meet the D.P. Dough Team
Matt Crumpton – President & CEO
Matt is responsible for marketing, brand strategy, franchise sales and legal for D.P. Dough Franchising. Matt fell in love with D.P. Dough during his days at Ohio University (where he ordered over one-hundred calzones in his college career). Out of law school, Matt was an associate at a corporate law firm, and then managing partner of Crumpton Law LLC, a small business and entertainment law firm. In his free time, Matt works with Music Loves Ohio, a 501(c)(3) that he founded to provide music opportunities to youth who cannot otherwise afford them, and plays bass, guitar, and keyboards in a 90s rap jam cover band called The Winnie Cooper Project. He has been named a Power Suit by 614 Magazine, a Person to Watch by Columbus Alive, a Visionary by Celebrating Visionaries, and Forty Under 40 by Columbus Business First. Matt lives in Columbus, Ohio with his wife (and fellow Ohio U Bobcat) Jillian.
Mark Crumpton – Profitability Coach
Mark is the Profitability Coach for D.P. Dough Franchising. Prior to D.P. Dough, Mark worked in the wireless communication industry for twenty-seven years. At Verizon Wireless, he progressed through positions of increased responsibility in Sales, Customer Service, and Management. Prior to Mark’s retirement from Verizon Wireless, his last assignment was as Regional President where he was responsible for the company’s operations across multiple states. Mark owns a D.P. Dough restaurant in Athens, OH. He is married to his college cheerleading partner, Kim, and lives in Medina, Ohio.
David Schylling – Vice President of Operations
David oversees supply chain operations, brand uniformity, technology development and implementation, new-store openings and menu development. David was introduced to D.P. Dough in 1999 while working as a delivery driver at the University of Delaware location, while pursuing a major in Computer Engineering. He has ownership interests in three D.P. Dough restaurants and has assisted in the opening of numerous other locations. As a side-project, he also co-owns a college bar in Ithaca, NY. In his free time, David enjoys spending time with his growing family. He has a passion for travel and exploring foreign cities (We think he is secretly scouting new markets!). He is a foodie at heart, enjoying all types of cuisine both local and foreign while enjoying cooking at home. To get away from it all, he likes to run and has completed a number of half-marathons.
Kim Crumpton – Vice President of Administration and Finance
Kim is responsible for franchise administration, including finance, annual conference planning, and franchisee relations. She received her B.S. in Business Administration from University of West Alabama. After college, she did administrative and accounting duties for Medjet International, Am-South Bank, and University of Alabama Hospitals in Birmingham, AL. Kim took a fifteen-year hiatus to be a stay at home Mom (domestic engineer), while remaining active in volunteer work and community involvement. She currently resides in Medina, Ohio with her husband, Mark and their two dogs. She loves to cook, entertain, travel, and hang out with her family.
Dan Harlett – Vice President of Training
Dan is responsible for the development and implementation of training materials for franchisees and their employees. He also assists David with operations and works with the Zoneware support staff troubleshooting issues and installing Zoneware POS systems. Dan worked as a delivery driver and manager of the D.P. Dough restaurant in Athens, Ohio for three years before joining DP Dough Franchising LLC. Prior to his work with D.P. Dough, Dan worked his way from a manager to an area manager with Buffalo Wild Wings. When he’s not working on D.P. Dough projects, Dan spends his time on classic cars. He buys, sells, trades, and restores collector vehicles. He’s had several of the cars he’s restored featured on television and in magazines. Don’t ask him about classic cars unless you have at least a half-hour of nothing to do because he’ll talk your ear off about them.
Emily Vega – Manager of Franchise Relations
Emily works with Kim Crumpton and Matt Crumpton on special projects for the franchise. Originally from Alliance, Ohio, Emily now resides in Athens, Ohio after attending Ohio University for three years. She is currently obtaining an online degree with Ashford University in Service Management, specializing in Restaurant Enterprise Management. While attending OU, she began working for D.P. Dough in Athens. After about four years of working in the Athens location, the national franchise sought her out to use her in-store knowledge to assist the national brand. When she finds any free time she loves to bake, take walks, and spend time with her family, especially her son.
Tristan Kinsley – Vice President of Development
Tristan oversees the D.P. Dough franchise development system, working to select our franchisee partners and guide them through the process of joining the D.P. Dough family (including acquiring financing to support their businesses). Tristan grew up in Athens, Ohio, where he was exposed to the local D.P. Dough franchise at Ohio University. An experienced business person who has been in the trenches of small business since he was a teenager, Tristan brings a wealth of knowledge and resources to his work in helping franchisees get a successful start with the D.P. Dough brand. Before D.P. Dough, Tristan spent seven years as a professional musician and music producer, during which time he toured around the country, produced and recorded with numerous artists, owned a recording studio, and co-wrote a book on the subject, Making It, with Matt Crumpton. After leaving the music industry in 2009, he went on to work in the wine industry. He owned, operated, and restructured one of the top fine wine retail companies in Tennessee, overseeing $16 million in revenue and a successful sale of the business in 2013. Additionally, he has written on the topics of wine and business for various national publications including, USA Today, The Poughkeepsie Journal, and The Tennessean. He presently is active in real estate investment and development through his company, Domaine Development, with a asset pipeline of $5 million. He lives in Nashville, Tennessee with his wife and daughter.